LIVE SUPPORT
Overview
![Computer Aided Dispatch | EIS | Public Safety Software (1) Computer Aided Dispatch | EIS | Public Safety Software (1)](https://i0.wp.com/static.wixstatic.com/media/b1952e_201f3cafbdb143aa940b8063fcda9c48~mv2.gif)
Computer Aided Dispatch
Complete Command and Control
With our Public Safety CAD solution, you have the power to command. Our Public Safety CAD is a comprehensive, easy-to-use command and control computer-assisted dispatching system that delivers the functionality required to meet the increasingly complex demands of public safety communications. The EIS Computer Aided Dispatch system was designed with the understanding that saving a life and ensuring officer safety may depend upon the accuracy and timeliness of the information. EIS/CAD enables the communications center to manage calls supporting Police, Fire, and EMS, in a high-performance, multi-user, multi-agency, multijurisdictional environment.
Dispatchers have immediate access to mission-critical information including real-time call updates, unit location, call status, special instructions, premises history and information, as well as automatic alerts on wanted or missing persons, integrated State and NCIC queries, duplicate call notifications, and operational recommendations are all a base part of the system. The system can function with separate or integrated call-taking operations. EIS CAD integrates with E911 systems and includes E911 Phase II capabilities; including reverse geocoding and mapping. The Public Safety CAD system integrates with other EIS products, including police and fire records management systems. It fully supports mobile digital communications, E911, and external state and national switching systems.
Benefits
Modules
Features
Benefits
Streamlined
Our Public Safety CAD streamlines operations and improves efficiency for multi-disciplines, like, Law, Fire, EMS, and More.
Complete
If you want soemthing specific that isn't available, we can create it to suit your exact needs
Full-Time Support
Our in-house support team can answer your questions 24 hours a day, 7 days a week, 365 days a year.
Flexible
Configuration
Functions and features can be tailored to emulate the specific operational practices of the agency.
Benefits
Modules
Modules
![Computer Aided Dispatch | EIS | Public Safety Software (2) Computer Aided Dispatch | EIS | Public Safety Software (2)](https://i0.wp.com/static.wixstatic.com/media/b1952e_3c10d3f40e104e428a3e19fe5fbd62a1~mv2.png/v1/fill/w_83,h_63,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/b1952e_3c10d3f40e104e428a3e19fe5fbd62a1~mv2.png)
DIGITAL DISPATCHING
Easy to Use – intuitive & straightforward graphical user interface, engineered to provide rapid and accurate access to all system functions. Our Public Safety CAD provides multiple interface options for most functions. Dispatchers can choose Mouse or Keyboard actions, including Drag-and-Drop, Hot Keys, Command Line, and Pop Open forms.
Integration with Dispatch Technologies - Includes a sophisticated interface engine that provides data integration with a wide variety of systems, saving time and reducing errors. Interfaces include e911, NCIC/NLETS, TDD, ProQA, CAD-CAD connectors, and much more.
Mapping, AVL, and Geographic Services – CAD couples geocoding and mapping displays into a single platform. The system utilizes the ESRI engine as the basis of situational map displays, address validation, and unit tracking, and supports E911 Phase I and II.
Multi-Agency/Cross-Jurisdictional Data Sharing - designed to eliminate the constraints of agency/jurisdictional boundaries, and to support multi-agency data collaboration and data sharing.
WEB & MOBILE ACCESS
Mobile and SmartPhone Access – CAD supports the WRS product, allowing real-time access to CAD information from any browser-enabled device. Provides active call details, unit history, formatted CAD status monitors, and closed call history recall.
Comprehensive Reporting – Built on SSRS, Intelligent reports and informational displays provided throughout the records environment, fully customizable displays and printouts-, end user report development tools.
![Computer Aided Dispatch | EIS | Public Safety Software (3) Computer Aided Dispatch | EIS | Public Safety Software (3)](https://i0.wp.com/static.wixstatic.com/media/b1952e_d5b21a1600e640dd8a633c589c486a27~mv2.png/v1/fill/w_81,h_47,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/b1952e_d5b21a1600e640dd8a633c589c486a27~mv2.png)
![Computer Aided Dispatch | EIS | Public Safety Software (4) Computer Aided Dispatch | EIS | Public Safety Software (4)](https://i0.wp.com/static.wixstatic.com/media/11062b_95803066bd3e4cad804cc3be08881bae~mv2.jpg/v1/fill/w_135,h_76,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_95803066bd3e4cad804cc3be08881bae~mv2.jpg)
General System Features
Incident Management
Multi-Jurisdictional CAD (Law/Fire and EMS)
CAD-2-CAD (C2C) Multi-Center Communications.
Web and desktop CAD Status Resource Monitor
PI & PII E-911 Interface
Integrated NCIC/State/Regional Inquiry
Emergency Routing of events
Automated Run-Cards/Dispatch Recommendations
Scheduled Events
Tow Rotation Recommendations
ProQA Integration
Ready Reference Files/Personnel/Phone Lists
Automatic Address Verification (ESRI)
Unit status Maintenance
Integrated Mobile Digital
Integrated AVL/GPS Support
Field Initiated Activity
Silent Dispatch
Rip and Run
Integrated Safety Timers
Alpha-Numeric/SMS Paging
Extensive Reporting
Case Number Management
Map and Text Status Displays
Features
Other Features
UNIT MANAGEMENT
Quick Radio Log Feature
Integrated Unit Safety Timers
Complete Unit status Maintenance
Supports mobile-equipped units
REPORTING
Full set of statistical management reports
Fire run reports
Mail out incident reports
Complete incident report
FIRE
Apparatus move-ups and covering units
Station and Unit Dispatching
Pre-built run cards
Generates complete run report
Officer assignments
Complete premise information
![Computer Aided Dispatch | EIS | Public Safety Software (5) Computer Aided Dispatch | EIS | Public Safety Software (5)](https://i0.wp.com/static.wixstatic.com/media/b1952e_6adfaa16e3cb4a92be3092e6516120a6~mv2.png/v1/fill/w_118,h_81,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/SmartDATA%20CADHistory.png)
MAPPING
Displays all unit locations on the map at dispatch positions
Displays all event locations on the map at dispatch positions
Displays 911 call locations on the map at dispatch positions
Fully E911 Phase II compliant
Integrated AVL/Mobile Digital Support
Assists in identifying duplicate calls and call trends
Provides feature-rich, easy-to-use map displays for the dispatcher
Map displays are specifically formatted and designed for dispatching responsibilities
Tightly integrates map data into the CAD system; with system Geo-Coding, and uses the map attribute data as the primary source for address verification, response area definitions, unit recommendations, etc.
Supports images associated with premise records; i.e. photos, floor plans, and other image data that may be important to responders
Determines response areas used in unit recommendations from map polygon layers
Separate layers are supported for each agency type
Supports agency-defined layers
INCIDENT MANAGEMENT
Simultaneous Multiple Call management
Alarm system interface
Supports call taker and full dispatch positions
Emergency Routing of Emergency Events
Complete Phase I & Phase II E-911 Interface
Integrated Location GeoCoding and Validation
Agency-definable call types and default response parameters
Flexible call location entry, including; Addresses, intersections, common place names, alias location names, mileposts, Lat & Long.
Automatic area assignment
Automated Dispatch Response Recommendations
True Law, Fire, EMS, and other types of unit management
True multiple agency support individual agency definable case numbers
Quick officer-initiated activity features include; On-view incidents, personal contacts, and vehicle stops. Scheduled EventsAutomatic Display of Contact InformationRe-open closed call complete call activity logging
Contact
![Computer Aided Dispatch | EIS | Public Safety Software (6) Computer Aided Dispatch | EIS | Public Safety Software (6)](https://i0.wp.com/static.wixstatic.com/media/b1952e_e2db1a9a389545ffbb7d0d412be8a862~mv2.jpg/v1/fill/w_147,h_98,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/b1952e_e2db1a9a389545ffbb7d0d412be8a862~mv2.jpg)
Call to Closure
...Integrated Dispatch
Complete Command &Control
With EIS/CAD, you have the power to command. Our Public Safety CAD is a comprehensive, easy-to-use command and control computer-assisted dispatching system that delivers the functionality required to meet the increasingly complex demands of public safety communications.