ICDL Module 1 Theory Test (2024)

Table of Contents

Which of the following is classed as hardware? Which of the following is a portable computer, enabling the user to work remotely? Read Only Memory (ROM) is : A Megabyte (Mb) is: Which of the following is NOT an input device? A Microphone is: Which removable storage device has the smallest capacity? Formatting a disk does which of the following? Which of the following is operating system software? Which of the following is NOT part of basic system maintenance checks? Which of the following may indicate an error? If the printer appears to have stopped working, which of the following should be your first action? What is the function of the BIOS? The Control Panel enables the user to: Which of the following would you use to close a non-responsive program? Car registrations and census would be controlled by which organisation? Patient records are a computerised function of which organisation? An advantage of E-commerce is: Which of the following is a disadvantage of email? To reduce screen glare you should: How can you reduce the risk of eyestrain and headaches? How can you avoid injury in a safe working environment? How can you help the environment? Sensitive data should be: Passwords should be: Encryption is used to: Access Rights allow: Quarantined files are: If you receive an email from an unknown sender containing an attached file, you should: What legally protects the ownership of software? What is software piracy? Shareware is software that: What type of licence grants ownership of software to the user? What is the name of the legislation that controls the use of computer data? The Data Protection Act protects: FAQs References

1.
Which of the following is classed as hardware?
- A.
  Keyboard
- B.
  Desk top publishing
- C.
  Spreadsheets
- D.
  Presentation
Correct Answer
A. Keyboard
Explanation
Keyboard
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10
2.
Which of the following is a portable computer, enabling the user to work remotely?
- A.
  Desktop PC
- B.
  Mainframe
- C.
  Laptop computer
- D.
  Server
Correct Answer
C. Laptop computer
Explanation
Laptop
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20
3.
Read Only Memory (ROM) is :
- A.
  Temporary memory
- B.
  Retained when the computer is switched off
- C.
  Part of the operating system
- D.
  A removable storage device
Correct Answer
B. Retained when the computer is switched off
Explanation
Retained when the computer is switched off
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4.
A Megabyte (Mb) is:
- A.
  8 bits
- B.
  1024 bytes
- C.
  1000 Kilobytes
- D.
  1024 Kilobytes
Correct Answer
D. 1024 Kilobytes
Explanation
1024 Kilobytes
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5.
Which of the following is NOT an input device?
- A.
  Keyboard
- B.
  Speaker
- C.
  Mouse
- D.
  Scanner
Correct Answer
B. Speaker
Explanation
Speaker
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10
6.
A Microphone is:
- A.
  An output device
- B.
  An input device
- C.
  Both an input and output device
- D.
  Neither an input nor output device
Correct Answer
B. An input device
Explanation
An input device
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7.
Which removable storage device has the smallest capacity?
- A.
  Zip disk
- B.
  CD-R
- C.
  DVD
- D.
  Floppy disk
Correct Answer
D. Floppy disk
Explanation
Floppy disk
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8.
Formatting a disk does which of the following?
- A.
  Prepares it for storing data
- B.
  Copies files
- C.
  Makes files read-only
- D.
  Retains existing data on the disk
Correct Answer
A. Prepares it for storing data
Explanation
Prepares it for storing data
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10
9.
Which of the following is operating system software?
- A.
  Word Processing/Database/Spreadsheets
- B.
  Windows Explorer/My Computer/My Documents
- C.
  Internet Explorer/Netscape/Outlook
- D.
  Windows XP/Linux/Vista
Correct Answer
D. Windows XP/Linux/Vista
See Also
ICDL Exam Questions And Answers
Explanation
Windows XP/Linux/Vista
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10
10.
Which of the following is NOT part of basic system maintenance checks?
- A.
  Checking cables are connected
- B.
  Checking the Product ID of your software packages
- C.
  Checking that the printer and monitor are switched on
- D.
  Checking that power is on
Correct Answer
B. Checking the Product ID of your software packages
Explanation
Checking the Product ID of your software packages
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11.
Which of the following may indicate an error?
- A.
  Flashing lights
- B.
  Bleeps
- C.
  Lack of display
- D.
  All of the above
Correct Answer
D. All of the above
Explanation
All of the above
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12.
If the printer appears to have stopped working, which of the following should be your first action?
- A.
  Print the file again
- B.
  Check the file in Print Preview
- C.
  Check that the printer has paper and is turned on
- D.
  Check the printer’s warranty
Correct Answer
C. Check that the printer has paper and is turned on
Explanation
Check that the printer has paper and is turned on
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20
13.
What is the function of the BIOS?
- A.
  To enable you to install software
- B.
  To manage programs and resources on your computer
- C.
  To give regular updates
- D.
  To load the operating system and ensure that hardware components are functioning correctly
Correct Answer
D. To load the operating system and ensure that hardware components are functioning correctly
Explanation
To load the operating system and ensure that hardware components are functioning correctly
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40
14.
The Control Panel enables the user to:
- A.
  Control and manage computer setup such as: date and time, printers, networks, performance and maintenance
- B.
  Control and manage programs on the computer
- C.
  Create folders and manage files
- D.
  Search for files
Correct Answer
A. Control and manage computer setup such as: date and time, printers, networks, performance and maintenance
Explanation
Control and manage computer setup such as: date and time, printers, networks, performance and maintenance
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15.
Which of the following would you use to close a non-responsive program?
- A.
  Control Panel
- B.
  My Computer
- C.
  Task Manager
- D.
  Windows Explorer
Correct Answer
C. Task Manager
Explanation
Task Manager
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16.
Car registrations and census would be controlled by which organisation?
- A.
  Airlines
- B.
  Government
- C.
  Hospitals
- D.
  Business Administrators
Correct Answer
B. Government
Explanation
Government
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17.
Patient records are a computerised function of which organisation?
- A.
  Airlines
- B.
  Government
- C.
  Hospitals
- D.
  Business Administrators
Correct Answer
C. Hospitals
Explanation
Hospitals
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21
18.
An advantage of E-commerce is:
- A.
  It is open until 5pm
- B.
  It is available 24 hours a day
- C.
  It is available at off peak times only
- D.
  It allows face-to-face contact
Correct Answer
B. It is available 24 hours a day
Explanation
It is available 24 hours a day
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20
19.
Which of the following is a disadvantage of email?
- A.
  You can exchange information with another computer user
- B.
  It is a fast and cheap method of communication
- C.
  You can attach files to email
- D.
  Viruses can be introduced through email
Correct Answer
D. Viruses can be introduced through email
Explanation
Viruses can be introduced through email
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20
20.
To reduce screen glare you should:
- A.
  Use window blinds
- B.
  Set the brightness control
- C.
  Fit a monitor filter
- D.
  Sit facing a window
Correct Answer
A. Use window blinds
Explanation
Use window blinds
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20
21.
How can you reduce the risk of eyestrain and headaches?
- A.
  By keeping the lights dimmed
- B.
  Reducing break times away from the computer
- C.
  By sitting further away from the screen
- D.
  Having frequent breaks away from the computer
Correct Answer
D. Having frequent breaks away from the computer
Explanation
Having frequent breaks away from the computer
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30
22.
How can you avoid injury in a safe working environment?
- A.
  Secure trailing wires
- B.
  Keep wires exposed so you can see them
- C.
  Cover trailing wires with a carpet
- D.
  Colour code wires
Correct Answer
A. Secure trailing wires
Explanation
Secure trailing wires
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20
23.
How can you help the environment?
- A.
  Recycle used printer toner cartridges
- B.
  By using a screensaver
- C.
  Reduce the memory size of the computer
- D.
  Always keep the computer on
Correct Answer
A. Recycle used printer toner cartridges
Explanation
Recycle used printer toner cartridges
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10
24.
Sensitive data should be:
- A.
  Placed on the Internet
- B.
  Available to third parties
- C.
  Copyrighted
- D.
  Protected by User IDs and passwords
Correct Answer
D. Protected by User IDs and passwords
Explanation
Protected by User IDs and passwords
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25.
Passwords should be:
- A.
  Divulged to a third party
- B.
  Changed regularly
- C.
  Used by more than one person
- D.
  Never changed
Correct Answer
B. Changed regularly
Explanation
Changed regularly
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30
26.
Encryption is used to:
- A.
  Back up data
- B.
  Scan your data for threats
- C.
  Keep sensitive or confidential data secure using code
- D.
  Send data in easily readable form
Correct Answer
C. Keep sensitive or confidential data secure using code
Explanation
Keep sensitive or confidential data secure using code
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20
27.
Access Rights allow:
- A.
  Each member of staff to have unlimited access to the computer system
- B.
  Only the network administrator to have access to the computer system
- C.
  Authorised personnel to have access to specified areas of the computer system
- D.
  Members of staff to use Microsoft Access Database software
Correct Answer
C. Authorised personnel to have access to specified areas of the computer system
Explanation
Authorised personnel to have access to specified areas of the computer system
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31
28.
Quarantined files are:
- A.
  Copied to another location
- B.
  Retained until they are deleted or disinfected
- C.
  Backed up onto removable storage
- D.
  Made Read Only
Correct Answer
B. Retained until they are deleted or disinfected
Explanation
Retained until they are deleted or disinfected
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29.
If you receive an email from an unknown sender containing an attached file, you should:
- A.
  Open the email and save the attachment
- B.
  Reply to the email or forward it to another user
- C.
  Preview the email and open the attached file
- D.
  Not open the email until you have verified the sender
Correct Answer
D. Not open the email until you have verified the sender
Explanation
Not open the email until you have verified the sender
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20
30.
What legally protects the ownership of software?
- A.
  Software copyright
- B.
  Data Protection Act
- C.
  Computer Misuse Act
- D.
  Changing the ID number
Correct Answer
A. Software copyright
Explanation
Software copyright
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30
31.
What is software piracy?
- A.
  Not using a User ID or Password to gain access
- B.
  Making a backup of files
- C.
  Viewing software on a different computer
- D.
  Unauthorised copying of computer software
Correct Answer
D. Unauthorised copying of computer software
Explanation
Unauthorised copying of computer software
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10
32.
Shareware is software that:
- A.
  Is totally free for an unlimited time
- B.
  Can be used for a limited time before purchasing a licence
- C.
  Can be shared on the Internet
- D.
  Must be paid for immediately before it can be used
Correct Answer
B. Can be used for a limited time before purchasing a licence
Explanation
Can be used for a limited time before purchasing a licence
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33.
What type of licence grants ownership of software to the user?
- A.
  End User Licence Agreement
- B.
  Access Rights
- C.
  Copyright
- D.
  Trading licence
Correct Answer
A. End User Licence Agreement
Explanation
End User Licence Agreement
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20
34.
What is the name of the legislation that controls the use of computer data?
- A.
  DSE (Display Screen Equipment)
- B.
  HSE (Health and Safety Executive)
- C.
  DPA (Data Protection Act)
- D.
  Software copyright
Correct Answer
C. DPA (Data Protection Act)
Explanation
DPA (Data Protection Act)
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20
35.
The Data Protection Act protects:
- A.
  Copyright material
- B.
  Storage and use of computer based information
- C.
  Material downloaded from the Internet
- D.
  Files against corruption
Correct Answer
B. Storage and use of computer based information
Explanation
Storage and use of computer based information
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FAQs

How many questions are on the ICDL test? ›

How many questions does each ICDL Certification test contain? Base and Intermediate Modules have around 36 questions, and Advanced Modules have around 20 questions.

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How to pass the ICDL exam? ›

Don't waste time on questions you are not sure of — rather skip them and answer the questions that you know first.

Don't waste time.
Attempt every question. There is no negative marking, so at least attempt an answer.
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Students who successfully complete the required modules receive an ICDL digital badge and certificate, officially recognising their digital competence. The certification process involves passing a certification test for each selected module. The pass mark is 75% and over.

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ICDL Workforce program

Computer Essentials.
Online Essentials.
Word Processing.
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Presentation.
Online Collaboration.
IT Security.

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How much does ICDL cost? ›

Training courses in support of ICDL modules are offered free, but there is cost for registration and testing. ICDL fees are £110 including registration and seven tests. ICDL Advanced fees are £45 per test. Additional charges apply for resits.

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What is ICDL equivalent to? ›

International Certification of Digital Literacy (ICDL), formerly known as European Computer Driving Licence (ECDL), is a computer literacy certification program provided by ECDL Foundation, a not-for-profit organisation.

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Can I take ICDL online? ›

Remote Invigilation is a method of conducting ICDL certification tests online, allowing students to take the tests remotely while maintaining a secure and monitored environment.

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Is ICDL recognized in USA? ›

ICDL certification has gained significant recognition in the United States and Canada, with notable endorsem*nts and alignments that emphasize its value in the education and professional landscape.

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Is ICDL a good qualification? ›

As a globally recognised certification, ICDL serves as a benchmark for essential digital skills, empowering individuals with the competencies required to thrive in the digital age.

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How can I pass ICDL exam? ›

The best way of getting up to ICDL exam standard is to use applications every day. There are many manuals of theory to help the learner. Make sure you are using material geared to Syllabus 5.0, the official AICA term of reference.

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Does an ICDL certificate expire? ›

ICDL certificates on the blockchain do not expire.

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Is ICDL a skill? ›

ICDL is an internationally recognised certification providing evidence that an individual possesses the skills in a variety of ICT topics.

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What is the ICDL test? ›

ICDL is considered globally as 'The Digital Skills Standard'. Being ICDL certified provides tangible proof of your digital proficiency for prospective employers. Find a Test Centre.

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